Concha Sol™ Hearing Aids ear tips come in two sizes: 7mm and 10mm. Two pairs of each size are included with your hearing aids (one of the pairs included is a size 7, and come already attached to the hearing aids). When you open the Concha Labs app, you’ll be guided to test and select the ear tip size that works best for you. Pick the largest size ear tip that fits comfortably in your ear and forms the best seal.
We suggest that ear tips are replaced approximately every 3-8 weeks. For best results, we suggest purchasing replacement parts directly from Concha Labs.
- If you notice that you are unable to hear clearly despite a new battery, it might be time to change your ear tip.
- If your ear tips are yellow or discolored, have wax buildup, or are misshapen or ripped, it might be time to replace them.
The easiest way to change your ear tips is to hold onto the speaker. Next, imagine that the ear tip is a mushroom (yes, really!). Pinch the stem of the mushroom and wiggle the ear tip off the speaker. Discard the used ear tip.
To put an ear tip on the speaker, line up the base of the ear tip with the speaker, and place the ear tip on top. Ensure that the ear tip is snug by pushing the ear tip firmly onto the speaker.
In this video, our founder Amy walks you through the steps of changing your ear tips.